CollegePune ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use collegepune.com.
1. Information We Collect
●Contact information: When you submit an enquiry or lead form (name, phone number, email address, city, course preference) we store this data in our secure database to connect you with college counsellors.
●Usage data: We collect anonymised data on pages viewed, search queries, and features used to improve the portal. This data does not identify you personally.
●Device information: Browser type, operating system, screen size, and IP address for security and performance monitoring.
●Cookies: We use first-party cookies for session management and analytics. You may decline non-essential cookies at any time.
2. How We Use Your Information
●To connect you with our admission counsellors and partner colleges you have expressed interest in.
●To send you relevant information about colleges, admission deadlines, and scholarships (you may opt out at any time).
●To improve our AI-powered college matching and search features.
●To comply with applicable Indian laws including the Information Technology Act, 2000.
3. Sharing Your Information
●We share your contact details with partner colleges and authorised admission counsellors only when you explicitly submit an enquiry or lead form for a specific college.
●We do not sell or rent your personal data to third parties.
●We may share anonymised, aggregated data (not personally identifiable) for research and analytics.
●We may disclose data if required by law, court order, or government authority.
4. Data Storage and Security
●Your data is stored on secure cloud servers hosted in ISO 27001-compliant data centres with industry-standard encryption (AES-256 at rest, TLS 1.2+ in transit).
●We implement appropriate technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure, or destruction.
●We retain lead and enquiry data for a maximum of 3 years unless otherwise required by law.
5. Your Rights
●Access: You may request a copy of the personal data we hold about you.
●Correction: You may request correction of inaccurate data.
●Deletion: You may request deletion of your personal data subject to legal retention requirements.
●Opt-out: You may unsubscribe from marketing communications at any time by contacting us.
●To exercise any of these rights, email us at: support@collegepune.com
6. Cookies
●CollegePune uses cookies to remember your preferences, understand how you use the site, and deliver a personalised experience.
●Essential cookies (required for site functionality) cannot be disabled.
●Analytics cookies (Google Analytics / similar) can be declined via our cookie banner.
●You may also disable cookies in your browser settings, though some features may not work correctly.
7. Third-Party Services
●CollegePune uses the following third-party services which have their own privacy policies: Google Analytics (usage tracking), Anthropic Claude AI (college recommendations), Vercel (hosting).
●External links to college websites are provided for your convenience. We are not responsible for the privacy practices of those websites.
8. Children's Privacy
●CollegePune is intended for students aged 17 and above. We do not knowingly collect personal data from children under 13.
●If you believe a child has submitted personal data on our site, please contact us immediately at support@collegepune.com.
9. Changes to This Policy
●We may update this Privacy Policy from time to time. Significant changes will be communicated via a notice on our homepage.
●Your continued use of CollegePune after the effective date of any changes constitutes acceptance of the updated policy.
●This policy was last updated: May 2026.
10. Grievance Officer (IT Rules 2011)
●In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021, the following Grievance Officer has been appointed:
●Complaints or concerns regarding the processing of your personal data will be acknowledged within 48 hours and resolved within 30 days of receipt.
11. Consent and Your Rights under DPDP Act 2023
●By submitting any enquiry or lead form on CollegePune, you provide free, specific, informed, and unambiguous consent for us to process your personal data as described in this policy.
●Under the Digital Personal Data Protection Act 2023, you have the right to: (a) access information about your data; (b) correct inaccurate data; (c) erase your data ('right to be forgotten'); (d) nominate a representative for your data rights; (e) grievance redressal.
●To exercise any of these rights, email: grievance@collegepune.com. We will respond within 30 days.
12. Contact Us
●For any privacy-related questions, concerns, or requests: Email: support@collegepune.com | Phone: +91 77538 31118 | Address: Undri, Pune, Maharashtra 411060.
